Normally I write about excellent experiences & places in Las Vegas you absolutely need to visit. Sadly, today that isn’t the case. Public School 702 in Downtown Summerlin was one of those places we had on our list a long time. Ryan works crazy hours sometimes & my mom doesn’t get to visit as much as she use to. So when we were all three available for brunch we headed to Public School 702 after hearing some wonderful things!
Things started out really well. We chose to sit outside & the view was stunning. It is up on the second floor- here’s the view!
Our server was very nice- he took our drink orders & they were brought promptly. Unfortunately…he was gone 10-15 minutes before he even came to take our food order. Now- we actually weren’t too upset. Maybe they were shorthanded. Maybe they were really busy. But either way- it is what it is.
As soon as I saw my Thai Noodle Salad & poked it with a fork…I heard it crinkle. I started pulling out shrimp shells…several of them. & pieces all throughout. You should be able to see the huge piece sitting right on top.
We flagged down a busser & asked if he could snag us a water since again we couldn’t find him & no one had come to check on us. Another 10 minutes later- he showed up. He then went to get the manager. 10 minutes later the manager said I could order something else. For anyone keeping track- I’d been sitting there with inedible food for nearly 30 minutes (if not more) so mom & Ryan had both long since finished their food.
They didn’t offer a refund & the scariest part was that the manager wasn’t bothered whatsoever. I don’t know if this is a normal occurrence…or if they just didn’t care. I sat & waited for another meal because I was being polite for my mom who really felt bad for me. I have low blood sugar & was just really disappointed in the entire experience. Nothing was apologized for & nothing was adjusted. We waiting another full 20 minutes until they brought me a meal. & then we left. So disappointed as I’ve heard wonderful things. After being there for over an hour & a half…we were all ready to leave. I hope this doesn’t happen to anyone else.
Should we give it another shot? Have you ever eaten at a Public School location? Any other restaurants in Vegas you’d like to see reviewed?